Customer Support is a retro 90s horror game where routine night-shift calls at a tech store twist into disturbing, personal and terrifying encounters.
What if a simple night shift at a 1990s tech store turned into something far darker? In Customer Support, you play as the lone employee tasked with cleaning, restocking, and answering calls. At first, the job feels repetitive, just another dull shift. But soon the calls stop being ordinary, and the voices on the other end become personal, threatening, and impossible to ignore.
A HORROR GAME THAT STARTS WITH THE ORDINARY
Unlike many horror titles that dive straight into scares, Customer Support begins with realism. Players perform simple duties: mopping floors, tidying shelves and handling customer calls. This slice-of-life routine builds a false sense of security, which makes the shift into psychological terror even more shocking. The slow burn is part of the game’s brilliance, turning boredom into dread as the phone becomes your biggest enemy.
When phone calls become a threat
The central mechanic of the game is its dynamic dialogue system. Calls start repetitive, but gradually grow unsettling. They reference your actions. They mention things you shouldn’t have shared. They begin to feel less like customer service and more like surveillance. Each conversation is a step deeper into paranoia, with your responses determining how the story unfolds. Multiple endings mean that every choice can lead to drastically different outcomes.
How to survive your shift
- WASD - Move.
- Mouse - Look around.
- E - Interact.
- ESC - Pause/Menu.
- Space - Navigate dialogue choices.
